FREQUENTLY ASKED QUESTIONS

ANSWERED BY CLEAN AID DIRECT
Yes we’re dedicated to delivering a consistent clean solution 365 days of the year; to a standard not a price and can provide up ISO level 4 Server Room cleaning results for IT companies.
Yes they are NZQA qualified and MOJ background checked. We comply with all legislative and regulatory requirements. They all follow hygienic and environmentally sustainable practices.
Yes we have and an environmental policy – EPA or EnviroChoice NZ Certified products. Click here to see our Enviro Policy.
A contract can be for a weekly to twice daily attendance and cleaning regime, combined with consumables and waste removal service agreements can vary from a couple of thousand dollars per annum to hundreds of thousands.
Yes we are covered insurance wise.
During working normal hours $39.95.
No we are a NZ company. You will have the same person each time.
Class A buildings have high-end finishes such as hard wood mouldings like maple and cherry; 6 panel doors; countertops and flooring made from corian or natural stone such as granite and marble; sinks and faucets that are corian, china, and gold. Class A buildings will have high quality carpet or carpet tile, windows and doors. The building exterior will have an upscale design and look, and you’ll see more angles and architectural details. You’ll also see natural stone, granite, stamped concrete, fountains, high-end lighting and landscaping.

Class B buildings may have some of the same surfaces as a Class A office building, but a lesser grade. You will see a mix of hard woods, wood flat panel doors, formica countertops, ceramic tile, porcelain sinks and toilets. Design and look are not at the level of the Class A building. Medium grade carpet or carpet tile. You’ll see fewer angles and architectural details on the buildings.

Class C buildings will use lower cost materials, formica countertops, vct or sheet vinyl floors, vinyl baseboards, and lower grade carpet. The design will be basic with the use of lower grade windows and doors. You’ll also see very few angles and architectural details on Class C buildings. Steel buildings would also fit into this category.